> ## Documentation Index
> Fetch the complete documentation index at: https://partners.elementpay.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Retry deposit account provisioning after a failed attempt

> Re-queue an unchanged KYC/KYB attempt after a transient failure. Only valid when the customer is EP-approved and ``deposit_account.status`` is ``failed``. Profile/document corrections invalidate approval; after a correction, complete the package and submit it for EP review again.



## OpenAPI

````yaml /api-reference/openapi.json post /partner/customers/{customer_id}/deposit-account/retry
openapi: 3.1.0
info:
  title: Element Pay Partner API
  description: >-
    Provider-neutral fiat ↔ crypto ramps for partners. Discover corridors,
    create a binding quote, accept it, and receive webhooks. African local fiat
    (mobile money and bank) is auto-routed by corridor.
  version: 1.0.0
servers:
  - url: https://sandbox.elementpay.net/api/v1
    description: Sandbox
security:
  - APIKeyHeader: []
tags:
  - name: partner
    description: >-
      Corridor discovery, indicative rates, binding quotes, and order acceptance
      (including account currency conversion).
    x-group: Partner
  - name: partner-customers
    description: >-
      Vault KYC: requirements, create, list, get/update, documents, and submit
      (pcus_*).
    x-group: Customers
  - name: partner-customer-accounts
    description: >-
      Customer accounts and funding: open/list/get rails, deposit instructions,
      stablecoin sends, and same-currency fiat book transfers.
    x-group: Customer accounts
paths:
  /partner/customers/{customer_id}/deposit-account/retry:
    post:
      tags:
        - partner-customers
      summary: Retry deposit account provisioning after a failed attempt
      description: >-
        Re-queue an unchanged KYC/KYB attempt after a transient failure. Only
        valid when the customer is EP-approved and ``deposit_account.status`` is
        ``failed``. Profile/document corrections invalidate approval; after a
        correction, complete the package and submit it for EP review again.
      operationId: >-
        partner_customer_deposit_account_retry_partner_customers__customer_id__deposit_account_retry_post
      parameters:
        - name: customer_id
          in: path
          required: true
          schema:
            type: string
            description: Public customer id returned on create
            examples:
              - pcus_a1b2c3d4e5f6
            title: Customer Id
            example: pcus_a1b2c3d4e5f6
          description: Public customer id returned on create
          example: pcus_a1b2c3d4e5f6
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema: {}
        '422':
          description: Validation Error
          content:
            application/json:
              schema:
                type: object
                required:
                  - status
                  - message
                properties:
                  status:
                    type: string
                    enum:
                      - error
                  message:
                    type: string
                  data:
                    type:
                      - object
                      - 'null'
              example:
                status: error
                message: Validation error
                data:
                  field: country
      security:
        - APIKeyHeader: []
components:
  securitySchemes:
    APIKeyHeader:
      type: apiKey
      in: header
      name: X-API-Key

````